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WORK WHERE YOU LOVE TO SKI

IF YOU LOVE MOHAWK MOUNTAIN, YOU’LL LOVE WORKING HERE!
WE OFFER MANY EMPLOYEE PERKS, SUCH AS A FREE SEASON PASS, DISCOUNTS ON TECH SHOP SERVICES, RETAIL AND FOOD

AVAILABLE POSITIONS

TO APPLY FOR ACTIVE JOB LISTINGS, CLICK THE LINK IN EACH JOB DESCRIPTION TO BE REDIRECTED TO OUR JOB PORTAL.

Snowsports

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JOB SUMMARY:

The Mohawk Mountain Snowsports Director will represent the Snowsports Discovery Center (SDC) to customers and employees and will provide the highest possible customer service. He/she will be responsible for day to day supervising of the Snowsports Discovery Center and will provide support for SDC staff. The Snowsports Director will ensure the continuing training of SDC staff. He/she will provide leadership and direction for the SDC, with the goal of providing the best possible learning environment for clients and their families.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Seek out, Interview, and Hire qualified staff
  • Train staff to a high level
  • Determines staff assignments and schedules
  • Provides communications with staff and customers as necessary
  • Provides supervisory roles for children’s programs and other areas as needed
  • Develops program goals
  • Develops training goals and strategies to help develop instructing staff
  • Ensures the quality of instruction and uses all available resources to promote the continued education of the teaching staff
  • Other duties as assigned

QUALIFICATIONS:

  • Superior organizational and communication skills
  • Leadership and supervisory skills
  • Minimum PSIA/AASI L3 or equivalent preferred
  • Experience working with and training staff preferred
  • Race course setting and or USSA experience
  • Experience with ALGE timing equipment and Split Second Software
  • Able to quickly learn and become proficient in using multiple computer softwares
  • USSS L100 preferred

SPECIAL CONSIDERATIONS:

  • Must be available to be on site from approximately October-March
  • Must be available weekends and holidays throughout the season
  • Must be able to lift and ski or snowboard with 50lbs of equipment
  • Must be able to work outside in all conditions for long periods of time
  • Any other responsibilities deemed necessary by Senior Management

This position is offered as Full-Time or Part-Time seasonal (from roughly mid August to late April, as weather allows).

In addition to Mountain benefits (complimentary and discounted skiing & tubing for family/friends, meal benefits, discounted retail and workshop items) this position also offers the opportunity for Health Insurance (Medical, Dental, Vision), 401K plus matching as well as a flexible summer schedule.

For additional information, please email HR@MohawkMtn.com

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JOB SUMMARY:

The Snowsports Pro provides a positive, fun, and safe environment for skiers/snowboarders to build skills. Snowsports pros are responsible for the customer experience during lessons and being ambassadors for Mohawk Mountain whenever they are in uniform. Reports to Snowsports Supervisor, Snowsports Director(s).

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Instructs customers on the skills of skiing/snowboarding
  • Teaches skier etiquette and safe on-hill behavior
  • Friendly and helpful host to mountain guests
  • Assists with the set-up and take-down of learning center zones
  • Other duties as assigned by the Director of Snowsports

QUALIFICATIONS:

  • Is able to effectively communicate with customers
  • Is able to ski and/or snowboard at an intermediate level or above

SPECIAL CONSIDERATIONS:

  • Must be able to work for extended periods outside in all weather conditions
  • Must be able to stand and work for extended periods
  • Must work weekends and holidays
  • Must be able to bend and lift up to 50lbs
  • Must own or rent appropriate ski/snowboard gear
  • Must have reliable transportation for circumstances of inclement weather

TRAINING:

  • Pre-season online or in-person meeting for mountain policies and procedures
  • Pre-season training on & off snow

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JOB SUMMARY:

The Snowsports Pro provides a positive, fun, and safe environment for skiers/snowboarders to build skills. Snowsports pros are responsible for the customer experience during lessons and being ambassadors for Mohawk Mountain whenever they are in uniform. Reports to Snowsports Supervisor, Snowsports Director(s).

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Instructs customers on the skills of skiing
  • Teaches skier etiquette and safe on-hill behavior
  • Friendly and helpful host to mountain guests
  • Assists with the set-up and take-down of learning center zones
  • Other duties as assigned by the Director of Snowsports

QUALIFICATIONS:

  • Is able to effectively communicate with customers
  • Is able to ski and at an intermediate level or above

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JOB SUMMARY:

The Snowsports Pro provides a positive, fun, and safe environment for skiers/snowboarders to build skills. Snowsports pros are responsible for the customer experience during lessons and being ambassadors for Mohawk Mountain whenever they are in uniform. Reports to Snowsports Supervisor, Snowsports Director(s).

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Instructs customers on the skills of snowboarding
  • Teaches skier etiquette and safe on-hill behavior
  • Friendly and helpful host to mountain guests
  • Assists with the set-up and take-down of learning center zones
  • Other duties as assigned by the Director of Snowsports

QUALIFICATIONS:

  • Is able to effectively communicate with customers
  • Is able to snowboard at an intermediate level or above

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JOB SUMMARY:

The Snowsports Supervisor is responsible for training and mentoring instructors by setting an example following all policies and procedures, being approachable, and sharing knowledge with coworkers. This individual is responsible for overseeing the on hill operations of all daily and school group lessons under the direction of the Snowsports Directors. She/he will assist with the organization of group lessons, including the checking in and out of participants, communication with instructors and parents, and ensuring the safety of all parties involved. Supervisors may occasionally teach lessons based on the needs of the Snowsports Department. Reports to the Snowsports Directors.

QUALIFICATIONS:

  • 2 years experience supervising/managing programs
  • Is able to effectively communicate with customers
  • Is able to ski and/or snowboard at an advanced level
  • Able to bend and ski with up to 50lbs of various equipment
  • Must be able to work for extended periods outside in all weather conditions
  • Must work weekends and holidays
  • Must own appropriate ski/snowboard gear
  • Must have reliable transportation for circumstances of inclement weather
  • PSIA/USSS credentials preferred

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JOB SUMMARY:

A Race Coach provides a positive, fun, and safe environment for our athletes to build skills and confidence. Race Coaches are responsible for the on hill coaching experience of athletes and are ambassadors for Mohawk Mountain whenever they are in uniform.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Coaches athletes on the skills and tactics needed for ski racing
  • Teaches skier etiquette and safe on-hill behavior
  • Friendly and helpful host to mountain guests
  • Assists with the set-up and take-down of race and practice equipment
  • Other duties as assigned by the Snowsports Directors or Head Coaches

QUALIFICATIONS:

  • Is able to effectively communicate with customers
  • Is able to ski at an advanced level
  • USSS credentials required
  • Racing experience preferred

SPECIAL CONSIDERATIONS:

  • Must be able to work for extended periods outside in all weather conditions
  • Must be able to travel to away races
  • Must be able to stand and work for extended periods
  • Must work weekends and holidays
  • Must be able to bend, lift and ski with up to 50lbs of gear
  • Must own appropriate ski gear
  • Must be able to travel to away races
  • Must be able to stand and work for extended periods
  • Must work weekends and holidays
  • Must be able to bend, lift and ski with up to 50lbs of gear
  • Must own or rent appropriate ski gear
  • Must have reliable transportation for circumstances of inclement weather

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JOB SUMMARY:

The Race Crew member is responsible for race equipment and race building organization as directed by the Race Manager or Snowsports Director. They will set courses as needed for outside race practices as well as assisting with race day needs and set up and run timing equipment when necessary. Reports to the Race Manager and the Director(s) of Snowsports.

QUALIFICATIONS:

  • Understands how to properly use race timing equipment or willing to learn
  • Has strong course setting skills or willing to learn

SPECIAL QUALIFICATIONS:

  • Able to bend and ski with up to 50lbs of gates and other race related equipment
  • Must be able to work for extended periods outside in all weather conditions
  • Must work weekends and holidays
  • Must own appropriate ski/snowboard gear
  • Must have reliable transportation for circumstances of inclement weather
  • USSSA Alpine Official credentials

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JOB SUMMARY:

The Race Lead Timer is responsible for race equipment and race building organization as directed by the Race Manager or Snowsports Director. She/he will be responsible for the timing equipment, and ensuring all races and certain practices are properly timed and recorded. This individual must have the knowledge to set up and run the timing equipment. Reports to the Race Manager and the Snowsports Directors.

QUALIFIACTIONS:

  • Understands how to properly use race timing equipment or willing to learn
  • Must be familiar with Split Second Software and/or other timing software
  • Has strong course setting skills or willing to learn
  • Able to bend and ski with up to 50lbs of gates and other race related equipment
  • Must be able to work for extended periods outside in all weather conditions
  • Must work weekends and holidays
  • Must own appropriate ski/snowboard gear
  • Must have reliable transportation for circumstances of inclement weather
  • Must have or be willing to obtain U.S. Ski and Snowboard Timing Certifications

Customer Service

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JOB SUMMARY:

Mohawk is a family mountain committed to high quality customer service. As a customer service specialist, you are the face of the Mohawk staff, the first person a new customer will be interacting with. Customer service specialists take pride in being fully knowledgeable of all services Mohawk provides and being able to synthesize this information to help customers make the best purchasing decisions.

ESSENTIAL DUTIES AND RESPONSIBILITIES: 

  • Must be able to maintain a friendly and cheerful disposition in high-stress situations.
  • Be able to multi-task and decisively solve problems under pressure.
  • Greet customer in pleasant manner.
  • Be knowledgeable of all Mohawk practices to explain them to novice customers.
  • Cashiering duties, responsible for balancing drawer.
  • Utilize computerized systems to deliver fast and efficient service to customers.
  • Provide customers with information to make the best purchasing decision.
  • Provide customers with quality customer service experience.

HOW TO APPLY TO BECOME PART OF OUR SEASONAL TEAM:

Email HR@mohawkmtn.com for more details, questions or to submit your resume electronically.

APPLY HERE TO BECOME PART OF OUR SEASONAL TEAM

JOB SUMMARY:

The Snowsports Customer Service Specialist focuses on the sales side of delivery of Snowsports lessons. The SDC Customer Service Specialist (CSS) is responsible for answering phone calls, emails, and various other forms of communications to ensure the customer is receiving the highest quality of service and the appropriate product. The SDC CSS will be responsible for operating a point of sale (POS) in the lodge to assist customers as needed. The SDC CSS will work closely with other department desks including Rentals, Reservations, and Customer Services.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Must be able to maintain a friendly and cheerful disposition in high-stress situations.
  • Be able to multi-task and decisively solve problems under pressure.
  • Greet customers in a pleasant manner.
  • Be knowledgeable of all Mohawk practices and explain them to novice customers.
  • Cashiering duties, responsible for balancing drawer.
  • Utilize computerized systems to deliver fast and efficient service to customers.
  • Provide customers with information to make the best purchasing decision.
  • Provide customers with quality customer service experience.
  • Be able to handle multiple phone lines.

SPECIAL CONSIDERATIONS:

  • Must be available from approximately November-March.
  • Must be available weekends and holidays.
  • Must be willing to work longer than specified shift when needed.
  • Must be willing to accept various weekly work hours depending on weather, holidays, etc.
  • Must be able to communicate effectively with customers and colleagues.
  • Must be a respectful, safe, team player.
  • Must have some knowledge of Skiing and Snowboarding.
  • Must have knowledge of Microsoft Excel and Word or Google equivalent.

HOW TO APPLY TO BECOME PART OF OUR SEASONAL TEAM:

Email HR@mohawkmtn.com for more details, questions or to submit your resume electronically.

APPLY HERE TO BECOME PART OF OUR SEASONAL TEAM

JOB SUMMARY:

The main goal of the parking lot attendant is to safely park customers vehicles evenly in rows to maximize the usable space in the parking lot and maintain roadways and fire lanes to structures. They are the first line of staff that the customer encounters and are responsible for setting the tone of the day with positivity and a willingness to help direct customers to the appropriate location (rentals, ticketing, retail shop, cafeteria, snowsports, etc.)

  • This is a great opportunity to pick up a second job and ski for free!
  • The shifts are primarily weekends and holidays, from approximately 7:45a to 2p-4p beginning in Late November.
  • The majority of the shift is spent outdoors and on your feet, adequate footwear and warm clothing are a must for this position.
  • Parking staff is also responsible for assisting with mountain opening, including shoveling walkways, salting, and placing directional markers in the lot as well as any other task as directed by the Mountain Operations Manager.
  • Parking staff is eligible for great mountain benefits! These include: free skiing, discounted rentals & retail, discounted food while on shift, discounted day passes for friends and family, and MORE!

POSITION REQUIREMENTS:

  • Must be capable of standing for extended periods of time.
  • Must be able to work weekends & holidays.
  • Must be able to direct traffic flow as well as foot traffic in the parking lot.
  • Must be able to lift up to 45 pounds.
  • Must possess great customer service skills.
  • Must be able to follow directions and remember layouts for parking configurations.
  • Must enforce all parking rules and maintain communication with Mountain Operations Management.
  • Perform all duties as directed by Mountain Operations Manager.

HOW TO APPLY TO BECOME PART OF OUR SEASONAL TEAM:

Email HR@mohawkmtn.com for more details, questions or to submit your resume electronically.

Mountain Operations

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JOB SUMMARY:

Mohawk Mountain Snowmaker’s responsibility is to cover mountain ski trails with snow using various methods of snowmaking and equipment. They are to work as part of a team, to provide the highest quality and most consistent man-made snow in the East. It is a physically demanding position that requires being in extreme weather conditions for extended periods of time. This position requires timely and reliable attendance. This is a physically demanding job.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Operation and maintenance of snowmaking equipment
  • Monitor pump pressures and adjust flow
  • Move, start and stop snow guns as needed
  • Operate lifts when necessary. Dispense gasoline, diesel and propane as necessary.
  • Operate and maintain ATV
  • Any other duties as assigned

PREFERRED EXPERIENCE: (not required)

  • Prior snowmaking experience
  • Experience with pump systems
  • ATV operation experience

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JOB SUMMARY:

Mohawk Mountain Snowmaker’s responsibility is to cover mountain ski trails with snow using various methods of snowmaking and equipment. They are to work as part of a team, to provide the highest quality and most consistent man-made snow in the East. It is a physically demanding position that requires being in extreme weather conditions for extended periods of time. This position requires timely and reliable attendance. This is a physically demanding job. This position is an overnight shift from 7PM to 7AM. Snow will be made on an as needed basis, to start the season snow makers may be scheduled for work every day/night while temperatures allow production.

This position allows for overtime hours as well as a complete employee benefit package. Snow makers will receive preferential placement in department of their choosing when snowmaking has finished for the season.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Operation and maintenance of snowmaking equipment
  • Monitor pump pressures and adjust flow
  • Move, start and stop snow guns as needed
  • Operate lifts when necessary. Dispense gasoline, diesel and propane as necessary.
  • Operate and maintain ATV
  • Any and all work directed by the Mountain Operations Manager

PREFERED EXPERIENCE: (Not required)

  • Prior snowmaking experience
  • Experience with pump systems
  • ATV operation experience

Lift Operations

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JOB SUMMARY:

To oversee and assist in the on/off loading of passengers of all tramways, lifts or tows.

Duties Performed: (Not limited to) Assume responsible charge of the tramway, lift or tow. Assign and supervise all attendants on your tramway, lift or tow. Maintain an operational log book. Maintain orderly passenger traffic conditions within your area. Advise and assist passengers as required. Advise Shift Supervisor of any condition or occurrence which adversely affects safety and operation. Any and all work directed by the Lift Manager/Shift Supervisor. Greet guest in a friendly manner, provide excellent customer service and share general knowledge of ski area.

REQUIREMNTS:

  • Must be at least eighteen years of age.
  • Be able to read, write and understand English language.
  • Have neat and legible handwriting.
  • Be able to work outside for extended periods of time in potentially sub-zero temperatures and high winds.

SAFETY EQUIPMENT REQUIRED:

  • Boots
  • Gloves
  • Jacket
  • Other equipment as required

Office

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JOB SUMMARY:

To provide excellent customer service to Mohawk Mountain guests by providing accurate information, timely responses, professional services and proficient complaint resolution in a fast paced office environment.

Essential duties and responsibilities:

  • Have general knowledge of all mountain operations.
  • Take pictures and issue season passes and employee badges.
  • Monitor emails (2 email boxes).
  • Answer customer questions and respond to voicemail.
  • Process incoming orders.
  • Resolve customer complaints.
  • Monitor mountain communications.
  • Liaison for Ski Patrol.
  • Lost and found.
  • Secure lodge at end of day – lock doors, extinguish lights, lower flags, etc.
  • Use of multi-line phone, fax machine, copier, printers and two-way radio.
  • Complete any other duties assigned.

HOW TO APPLY TO BECOME PART OF OUR SEASONAL TEAM:

EMAIL HR@MOHAWKMTN.COM FOR MORE DETAILS, QUESTIONS OR TO SUBMIT YOUR RESUME ELECTRONICALLY.

Rentals

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JOB SUMMARY:

Workshop Techs will be trained and certified to identify and set bindings from our list of indemnified bindings for Daily, Seasonal and Retail equipment. Workshop Techs will be trained to use our in-house computer system for work orders, customer accounts, equipment testing records and more. Workshop Techs will also be trained to mount, maintain, service and repair ski and snowboard bindings. Workshop Techs will be trained to hand and machine tune/maintain, ski and snowboard, edges and bases. Use of common hand tools (files, hammer/mallet, screwdrivers, etc) and less common hand tools (iron, rasps, scrappers, etc) will be used on a daily basis for tuning, repairing and maintaining equipment. Use of power tools (drills, scraper sharpener, base welder, etc) and machinery (stone/base grinder, edger, waxer, etc) will also be used on a daily basis for tuning, repairing and maintaining equipment.. Experienced at identifying & resolving issues with equipment.

Assisting guests with Workshop related tasks is the primary responsibility of Workshop Techs, but helping guests with “Boot Only” rentals is their responsibility as well. Being the most knowledgeable and proficient ski technicians, Workshop Techs will also be working in the Tech Shop, as needed, depending on staffing and customer needs.

In addition, and/or as needed or directed by the Manager: snow/ice removal, light replacement, vacuuming, trash removal, lodge table arrangement, and clean up. Restock brochures and collateral materials. Follow telephone procedure and operation. Customer service for questions, and directions. Train additional employees as needed. Any and all work directed by the Rental Department Manager and/or Supervisors.

ESSENTIAL DUTIES AND RSPONSIBILITIES:

  • Provides communication with other staff, customers, and Rental Department Manager.
  • Must attend all training sessions and use the information to properly tune, mount and repair customer’s equipment.
  • Use in-house software (Intouch) to track and maintain records of work order, status, binding records, etc.
  • Use machinery and tools by Wintersteiger, etc.
  • Tune, service, maintain and repair: daily and seasonal rental equipment an guest/customer equipment.
  • Assist guests with boot only rentals, and as needed in the Tech Shop.
  • Maintain all machinery and equipment used in the Workshop along with help diagnose and repair issues with machinery and equipment.
  • Able to provide information on hard goods (boots, skis, etc.)
  • Give information about Mohawk Mountain and where to direct guests for more information.
  • Able to follow through on assigned projects and directions given by Manager and/or Supervisor.
  • Other duties as assigned.

QUALIFICATIONS:

  • Must be at least 18 years of age.
  • Ideal candidates will be enthusiastic, friendly individuals who can interact with resort guests of all ages.
  • Communication skills: Talking on the phone, interacting with staff and guests, emailing, taking/leaving messages, etc.
  • Ability to use a computer efficiently.
  • Has the aptitude to learn and retain new skills and trades.
  • Able to read, write, type and speak English.
  • Perform simple arithmetic (add, subtract, multiply and divide).
  • Have neat and legible handwriting.

SPECIAL CONSIDERATIONS:

  • The ability to work holidays and weekends is a must!
  • Must be available October through March.
  • Experience skiing and/or snowboarding is valuable, but not required.

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JOB SUMMARY:

Mohawk Mountain is currently recruiting for Expediters in the Rental Shop. Expediters provide an incredibly valuable service to Mohawk Mountain guests, by professionally and competently fitting them in equipment while simultaneously welcoming them, and providing them with information and service to guarantee an excellent experience.

Expediters will fit ski and snowboard boots from our Retail, Season Rental and Daily equipment for each customer; fit each customer with poles from our Daily Equipment, and fit each customer who has requested and paid for helmets from our Daily Equipment. Familiarity with the location and description of each level of equipment will be expected and each Rental Expediter will be trained to successfully fit our customers.

In addition, or as needed or directed by Manager and/or Supervisor: snow/ice removal, light replacement, vacuuming, trash removal, lodge table arrangement, and clean up. Restock brochures and collateral materials. Follow telephone procedure and operation. Customer service for questions, and directions. Train additional employees as needed. Any and all work directed by the Rental/Retail Manager and/or Shop Floor Supervisor.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Provides communication with other staff, customers and Rental/Retail manager
  • Able to fit customers with ski or snowboard boots, helmets and poles correctly
  • Give information about the Mountain and where to direct Customers for more information
  • Able to follow through on assigned projects and directions given by Manager and/or Supervisor
  • Other duties as assigned

QUALIFICATIONS:

  • Must be at least 16 years of age.
  • Ideal candidates will be enthusiastic, friendly individuals who can interact comfortably with resort guests of all ages.
  • Be able to read, write and speak English.
  • Perform simple arithmetic (add, subtract, multiply and divide).
  • Have neat and legible handwriting.
  • The ability to work holidays and weekend.
  • Must be available for shifts between November to March
  • Experience skiing and/or snowboarding is valuable, but it is not required.

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JOB SUMMARY:

Ski Technicians are trained and certified to identify and set bindings from our list of major manufacturers for our Daily, Seasonal Lease and select Retail equipment offerings. Each Ski Tech will be trained to use our in-house computer programs designed to aid in the setting of each customer’s equipment. Ski Techs are expected to be certified in our major brands, set equipment and dispatch the equipment with the proper warnings and instructions. Ski Techs are expected to aid in the fitting of boots when necessary, and the selection of Season Lease skis and snowboards.

ESSENTIAL DUTIES AND RESPONSIBILITIES: 

  • Provides communication with other staff, customers and Rental/Retail manager
  • Able to go to all training sessions and use the information to properly size and fit customer’s skis and snowboards
  • Able to fit customer’s ski or snowboard boots, helmets and poles when needed
  • Give information about Mohawk Mountain and where to direct Customers for more information
  • Able to follow through on assigned projects and directions given by Manager and/or Supervisor
  • Other duties as assigned

QUALIFICATIONS:

  • Must be at least 18 years of age.
  • Ideal candidates will be enthusiastic, friendly individuals who can interact comfortably with resort guests of all ages.
  • Be able to read, write and speak English.
  • Perform simple arithmetic (add, subtract, multiply and divide).
  • Have neat and legible handwriting.

SPECIAL CONSIDERATIONS:

  • The ability to work holidays and weekend.
  • Must be available November to March
  • Experience skiing and/or snowboarding is valuable, but not required.

Snow Tubing

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JOB SUMMARY:

  • Mohawk Mountain is currently recruiting a Snow Tubing Operations Supervisor. The Snow Tubing Operations Supervisor will be responsible for running the day to day operations of the Snow Tubing department at Mohawk Mountain. The Snow Tubing Operations Supervisor will be present during all operational hours of the Snow Tubing area and until all guests have left the area. Snow Tubing Operations Supervisor will lead by example, setting the standard for providing an outstanding customer experience through professionalism, extensive training and a friendly, welcoming demeanor.

ESSENTIAL DUTIES OF SNOW TUBING OPERATIONS SUPERVISOR:

  • Provide a consistent and pleasant customer experience.
  • Provide a consistent and pleasant customer experience.
  • Have regular contact with customers, including instruction, problem resolution and addressing concerns.
  • Help hire, train and develop Snow Tubing staff, in a secure, civil and energized work environment.
  • Schedule and manage employees for work sessions as conditions and guest visits dictate.
  • Oversee the appropriate set-up of the Tubing site, its boundaries, markings, signage, access points, customer service infrastructure or amenities and any other routines on a daily basis, or as needed. Oversee the appropriate shutdown protocols at the end of each tubing day, ensuring that all departmental equipment and supplies are secured and removed from public use.
  • Maintain orderly traffic within the tubing area. Keep to schedules and session timings.
  • Meet or exceed customer expectations and company standards for cleanliness.
  •  Educate, advise and assist tubing customers as needed and required, including best practices for their warmth, well-being and an enjoyable experience.
  • Understand Mohawk Mountain standards, policies and practices. Communicate them to customers and/or employees effectively when needed. Take corrective measures as appropriate.
  • Communicate daily (or more frequently, as needed) with Mountain Operations regarding any conditions or occurrence which could affect the best possible operation of the Tubing department.
  • Understand and use proper radio and communications protocols.
  • Establish and maintain good, routine communication with the Mountain Operations Manager and ensure that information is passed along efficiently and accurately.
  • Maintain any logbooks, reports, protocols associated with this department.

HOW TO APPLY TO BECOME APART OF OUR SEASONAL TEAM:

Email HR@mohawkmtn.com for more details, questions or to submit your resume electronically.

APPLY HERE TO BECOME PART OF OUR SEASONAL TEAM

JOB SUMMARY:

The Snow Tubing Attendant is responsible for assisting in all operations of the Mohawk Mountain Snow Tubing department. The Snow Tubing Attendant will help set-up, operate and close the Snow Tubing area. The Snow Tubing Attendant will lead by example and with professionalism, to set standards for outstanding customer experiences and a productive and stable work environment.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Provide a consistent and pleasant customer experience and have a positive attitude
  • Be punctual and reliable and follow instructions
  • Able to focus on duties without use of personal phone for extended periods throughout the workday
  • Advise Shift Supervisor of any condition or occurrence which adversely affects safety and operation
  • Greet, direct, assist snow tubing customers and verify validity of guest pass or lift ticket.
  • Greet guest in a friendly manner, provide excellent customer service and share general knowledge of the tubing area. Be comfortable providing clear instructions and direction to adults & children
  • Ability to perform repetitive tasks for duration of shift in potentially changing weather conditions
  • Keep areas clear of litter, clothing articles, anything that presents a hazard or affects the tubing area appearance negatively.
  • Meet or exceed customer expectations and company standards for cleanliness.
  • Educate, advise and assist tubing customers as needed and required, including best practices for their warmth, well-being and an enjoyable experience.
  • Understand Mohawk Mountain standards, policies and practices. Communicate them to customers and/or employees effectively when needed. Take corrective measures as appropriate.

HOW TO APPLY TO BECOME PART OF OUR SEASONAL TEAM:

Email HR@mohawkmtn.com for more details, questions or to submit your resume electronically.

Kitchen

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JOB SUMMARY:

Food Servers will be the front line of customer service for the department, ensuring customer satisfaction.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Greet customers as they approach and inquire about their needs/day.
  • Relay sandwich orders to cook.
  • Serve soup/hot beverages.
  • Keep soup station clean and tidy.
  • Restock paper goods as needed.
  • Ensure product is displayed in a safe and inviting manner.
  • Complete any other duties assigned.

POSITION REQUIREMENTS:

  • Must be 16 years of age, 18 years of age to operate certain equipment.
  • Must have basic math skills.
  • Must be able follow a series of safety protocols.
  • Must have reliable transportation.

HOW TO APPLY TO BECOME PART OF OUR SEASONAL TEAM:

Email HR@mohawkmtn.com for more details, questions or to submit your resume electronically.

APPLY HERE TO JOIN OUR SEASONAL TEAM!

JOB SUMMARY:

Will operate and be responsible for the contents of a computer-based cash register in a cafeteria setting.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Count and sign out a cash drawer at start of shift.
  • Complete cash/credit/gift card transactions efficiently.
  • Assess currency/credit cards for signs of fraud.
  • Greet customers and thank them for their business.
  • Navigate cash register computer program.
  • Provide an accurate report of sales/discrepancies at close of shift.
  • Monitor use of employee discounts.
  • Complete any other duties assigned.

HOW TO APPLY TO BECOME PART OF OUR SEASONAL TEAM:

Email HR@mohawkmtn.com for more details, questions or to submit your resume electronically.

APPLY HERE TO BECOME PART OF OUR SEASONAL TEAM

JOB SUMMARY:

Prepare quality and fresh food, aligned with food safety guidelines and customer requests.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Stock food product at beginning of shift.
  • Rotate product- first in, first out.
  • Follow all safety protocol, including but not limited to internal temperature guidelines and sanitization practices.
  • Consistently clean work area.
  • Clean grill at end of shift.
  • Keep warmers stocked and rotated when appropriate.
  • Complete any other duties assigned.

POSITION REQUIREMENTS:

  • Must be 16 years of age, 18 years of age to operate certain equipment.
  • Must have basic math skills.
  • Must be able follow a series of safety protocols.
  • Must have reliable transportation.

SPECIAL CONSIDERATIONS:

  • Must be able to lift at least 25 pounds.
  • Must be able to communicate effectively with customers.
  • Must be willing to sometimes work longer than specified shift.
  • Must accept varied weekly work hours depending on weather, holidays, etc.
  • Must be a respectful, safe, team player.

HOW TO APPLY TO BECOME PART OF OUR SEASONAL TEAM:

Email HR@mohawkmtn.com for more details, questions or to submit your resume electronically.

APPLY HERE TO BECOME PART OF OUR SEASONAL TEAM

JOB SUMMARY:

Maintain lodge and kitchen to ensure optimal conditions for guests, employees and food safety.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Wash dishes according to sanitation procedures.
  • Collect and wash trays.
  • Empty garbage and recycling from inside and outside lodge.
  • Sweep lodge and bathrooms of major debris.
  • Maintain toilet paper and paper towels in restrooms.
  • Restock condiment table.
  • Uphold bag policy.
  • Fulfill other duties as assigned.

POSITION REQUIREMENTS:

  • Must be 16 years of age, 18 years of age to operate certain equipment.
  • Must have basic math skills.
  • Must be able follow a series of safety protocols.
  • Must have reliable transportation.

SPECIAL CONSIDERATIONS:

  • Must be able to lift at least 25 pounds.
  • Must be able to communicate effectively with customers.
  • Must be willing to sometimes work longer than specified shift.
  • Must accept varied weekly work hours depending on weather, holidays, etc.
  • Must be a respectful, safe, team player.

HOW TO APPLY TO BECOME PART OF OUR SEASONAL TEAM:

Email HR@mohawkmtn.com for more details, questions or to submit your resume electronically.

Retail Shop

APPLY HERE TO BECOME PART OF OUR SEASONAL TEAM

JOB SUMMARY:

Mohawk is a family mountain committed to high quality customer service especially in the Retail Shop. As a Retail Shop specialist, you provide customers advice and information on equipment and gear for skiing and snowboarding. Retail Shop specialists take pride in being fully knowledgeable of all the products and services the Mohawk Retail Shop provides. Retail shop staff are friendly, enthusiastic, and passionate.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Be knowledgeable of all Mohawk practices to explain them to novice customers
  • Cashiering duties, responsible for balancing drawer
  • Utilize computerized systems to deliver fast and efficient service to customers
  • Provide customers with information to make the best purchasing decision in items in the Retail Shop as well as other purchasing items.
  • Provide customers with quality customer service experience.
  • Provides communication with other staff, customers and Rental/Retail manager
  • Able to go to all training sessions to learn about the Shop’s hard and soft goods
  • Give information about Mohawk Mountain and where to direct Customers for more information
  • Able to follow through on assigned projects and directions given by Manager and/or Supervisor
  • Other duties as assigned

POSITION REQUIREMENTS:

  • Must be at least 18 years of age.
  • Ideal candidates will be enthusiastic, friendly individuals who can interact comfortably with resort guests of all ages.
  • Problem solving skills & critical thinking skills
  • Multi-tasking
  • Calm demeanor
  • Computer literate
  • Cashiering experience a plus
  • Be able to read, write and speak English.
  • Perform simple arithmetic (add, subtract, multiply and divide).

HOW TO APPLY TO BECOME PART OF OUR SEASONAL TEAM:

Email HR@mohawkmtn.com for more details, questions or to submit your resume electronically.

Ski Patrol

 

APPLY HERE TO BECOME PART OF OUR SEASONAL TEAM

JOB SUMMARY:

Mohawk Mountain is looking for experienced patrollers to join and help lead our ski patrol staff. If you have experience as a National Ski Patrol member patroller and would like to help lead a fantastic team of dedicated patrollers, let Mohawk Mountain be your home this winter. Paid Patrollers are supported by a volunteer core of NSP certified staff that make up our Ski Patrol team. Paid Patrollers provide leadership and accountability to on call volunteers during their shift. Paid and Volunteer Patrollers work together to maintain and respond to mountain safety issues. In addition to being first responders to any medical issues at or on Mohawk Mountain, patrollers also provide assistance in setting boundary fencing, closing and opening trails, and providing customer service and information to our guests. Paid Patrollers report to the Ski Patrol Director and Mountain Management. We are looking for Patrollers to fill day, night, and weekend shifts. Competitive compensation includes wages (DOE) and generous mountain benefits. Better yet, you get to work with a great team of patrollers and snowsports enthusiasts!

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Helps to provide leadership for patrollers on shift
  • Responds to medical issues at Mohawk Mountain Ski Area
  • Assists in maintaining on hill fencing, padding, etc.
  • Helps to open and close trails (depending on shift)

QUALIFICATIONS:

  • 5 years National Ski Patrol Certified Alpine Patroller (required)
  • Current with National Ski Patrol training and certification requirements (required)
  • Is able to ski or ride proficiently

SPECIAL CONSIDERATIONS:

  • Must be able to work for extended periods outside in all weather conditions
  • Must be able to stand and work for extended periods
  • Must be able to bend, lift, and ski with up to 50lbs
  • Must own appropriate ski/snowboard gear

HOW TO APPLY TO BECOME PART OF OUR SEASONAL TEAM:

Email HR@mohawkmtn.com for more details, questions or to submit your resume electronically.

 

APPLY HERE TO BECOME PART OF OUR SEASONAL TEAM

JOB SUMMARY:

Mohawk Mountain Ski Patrol – passion for snow, compassion for people.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Helps to provide leadership for patrollers on shift
  • Responds to medical issues at Mohawk Mountain Ski Area
  • Assists in maintaining on hill fencing, padding, etc.
  • Helps to open and close trails (depending on shift)

QUALIFICATIONS:

  • National Ski Patrol Certified Alpine Patroller (required)
  • Current with National Ski Patrol training and certification requirements (required)
  • Able to ski or ride proficiently

SPECIAL CONSIDERATIONS:

  • Must be able to work for extended periods outside in all weather conditions
  • Must be able to stand and work for extended periods
  • Must be able to bend, lift, and ski with up to 50lbs
  • Must own appropriate ski/snowboard gear

HOW TO APPLY TO BECOME PART OF OUR SEASONAL TEAM:

Email HR@mohawkmtn.com for more details, questions or to submit your resume electronically.

FRIENDLY TEAMS

EACH DEPARTMENT WORKS TOGETHER  AND IS COMPRISED OF FRIENDLY, CAPABLE & EXPERIENCED TEAM MEMBERS

SEASON PASS*

YOU WILL RECEIVE A FREE MOHAWK MOUNTAIN SEASON PASS

*MUST MEET MINIMUM HR REQUIREMENT

WORKSHOP SERVICES

YOU WILL RECEIVE DISCOUNTS ON OUR TECH SHOP SERVICES, SO YOUR GEAR IS READY FOR THE SEASON

MMS OUTFITTERS

YOU ARE ELIGIBLE FOR DISCOUNTS ON OUR GEAR & APPAREL IN THE MMS OUTFITTERS RETAIL SHOP

fOOD & bEVERAGE

EACH EMPLOYEE IS EXTENDED A MEAL CARD WHICH PROVIDES YOU WITH DISCOUNTED MEAL OPTIONS

FRIENDS & FAMILY

WE OFFER DISCOUNTS THAT, IF A MINIMUM REQUIRMENT IS MET, CAN BE EXTENDED TO FRIENDS & FAMILY

*ALL DISCOUNTS ARE DEPENDANT UPON NUMBER OF HOURS WORKED AND YOUR GOOD STANDING WITH MOHAWK MOUNTAIN.